My Career  

 

Hi, I'm Fiona Hope. Over the last three decades, I've provided administrative support for all kinds of busy people, from Board Directors right the way through to "Partners" working in co-owned businesses. My work has helped them to prioritise their day, taking the stress and strain away from routine tasks. 
 
I began my career as a Branch Manager working for Marks and Spencer PLC, managing large teams of people to deliver excellent customer service. In 2003 I joined the John Lewis Partnership. Here, I supported fellow co-owners, as an HR professional. I also worked alongside Board Directors, to ensure that they understood what working in a democratic environment meant and that they lived up to the principles of the business. Since setting myself up as a Freelance Writer I've applied my skills to both private and business activities across a wide range of sectors, including web development, advertising, investigative institutes, and travel. 
 
Qualifications include: 
Bachelor of Science degree in Psychology (achieved whilst working full-time, graduating in 2014), Writers Bureau Professional Qualification in Proofreading and Copy Editor, CMI Level 7 Award in Professional Consulting and CIPD Qualification in Conflict Resolution and Mediation 

 

Based in Warwickshire 

I work remotely from my office, a canal boat called the Yorkshire Rose. I'm on the Grand Union Canal if you're passing!  
Alternatively, I can work locally on site, depending on my clients' needs.  
I pride myself on being approachable, self-starting and methodical, taking a practical approach to work. I can also be a candid friend when needed!  
 
 
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